SHIPPING POLICY
We provide you with fresh, hand crafted products, which takes more effort, time, and love. Our processing system entails creating, labeling, packing, and shipping your order as quickly as possible. Thank you for your patience.
SHIPPING TIME:
Once you have received an order Notification and/or shipping notification Via Email along with your order tracking number, your package has already began processing and cannot be cancelled.
Please allow 3-5 business days to process your order. Shipping time is usually 2-3 business days.
TOTAL SHIPPING TIME:
Processing Time (3-5 Business Days) + Shipping Time (2-3 Business Days) = 5-8 Business Days
We ship orders Monday-thursday only.
We ship all Domestic Orders via USPS Priority Mail.
***PLEASE NOTE “USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE TO THE IMPACTS OF COVID-19.” sHIPPING TIMES MAY VARY.
HOLIDAYS: If you order on a federal holiday, your order will not Resume processing until the following business day
All Orders received after 5 PM will Resume Processing the following business day unless that day is a federal holiday
USE YOUR TRACKING NUMBER PROVIDED IN YOUR SHIPPING NOTIFICATION EMAIL TO TRACK YOUR PACKAGE ANYTIME AT USPS.COM fOR THE MOST RECENT UPDATES REGARDING YOUR SHIPMENT. WE APPRECIATE YOUR PATIENCE.***
International Shipping?
We do not ship international at this time.
iNCORRECT SHIPPING INFORMATION
The purchaser is responsible for providing the correct mailing address. We do not make address adjustment unless notified by email within 1 hour from the time your order was placed. So please verify you entered the correct address (including apartment & suite numbers).
Please be certain your address is correct before finalizing your order. We are not responsible for goods delivered to the wrong address. If you happen to catch that you entered the wrong address you can email us at support@jazzupmycurlz.com with the correct shipping address before your order is shipped. Once shipped we will not be held liable for packages delivered to the wrong address. If your order is returned to Jazz Up My Curlz! for any reason and you would like it re-shipped, you will have to pay the correct USPS shipping fee to have it re-sent.
If a package is returned to Jazz Up My Curlz! due to an incorrect or incomplete shipping address provided by a customer, or if the customer was not home for delivery the customer will be responsible for the return shipping cost as well as the re delivery cost (amount subject to change based on current USPS shipping rates). Jazz Up My Curlz! is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer, no refunds will be provided if any parts of the address are incorrect.